Ask IT

Self Service Portal

 

- Employees and students, click the button to create a new ticket.  Examples:  request access for new staff, report computer issues, have an inquiry, request system access.  Use Passport York to login.

 

Technician Login

 

- Log new tickets.

- Update and resolve old tickets.

 

Alternate Service Contacts

Env. Studies 8:30-4:30 Mon.-Fri. fescomp@yorku.ca x66454
Faculty of Education 8:30-4:30 Mon.-Fri. helpdesk@edu.yorku.ca x55723
School of the Arts, Media, Performance & Design 8:00-5:00 Mon.-Fri. ampdcomp@yorku.ca
FSE 8:30-5:00 Mon.-Fri. fseits@yorku.ca
Glendon 9:00-5:00 Mon.-Thur.
9:00-4:00 Frid.
help@glendon.yorku.ca x66700
LA&PS 8:30-4:30 Mon. & Fri.
8:30-6:00 Tue.-Thur.
8:30-3:30 Fri. (Summer June, July, August)
esohelp@yorku.ca x55622
Osgoode 8:30-5:00 Mon.-Fri. help@osgoode.yorku.ca x55401
Schulich 8:00-9:00 Mon.-Fri.
10:00-6:00 Sat.-Sun.
helpdesk@schulich.yorku.ca x66356
UIT 8:15-4:50 Mon.-Fri askit@yorku.ca x55800