Computing @ York http://computing.yorku.ca Thu, 05 Mar 2015 18:00:05 +0000 en-US hourly 1 http://wordpress.org/?v=4.1.1 **ONGOING**Intermittent Telus Service – Friday February 20th, 4:00pm http://computing.yorku.ca/2015/02/ongoingintermittent-telus-service-friday-february-20th-400pm/ http://computing.yorku.ca/2015/02/ongoingintermittent-telus-service-friday-february-20th-400pm/#comments Fri, 20 Feb 2015 20:59:53 +0000 http://computing.yorku.ca/?p=13219 ***PLEASE DISTRIBUTE WIDELY***

Mobile phone voice and data services operated by Telus in the vicinity of
York's Keele campus are experiencing intermittent issues. There is no
impact to any York-operated services, eg. mobile phone data will continue
to work with WiFi services such as AirYorkPLUS.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

---------- Forwarded message ----------
Date: Fri, 20 Feb 2015 14:04:30 -0500 (EST)
From: UIT Announce <uitann@yorku.ca>
To: yorkcpm-l@yorku.ca, york-announce-l@yorku.ca, it_support@yorku.ca
Subject: Intermittent Telus Service - Friday February 20th, 2:00pm

***PLEASE DISTRIBUTE WIDELY***

UIT is working with Telus to resolve this issue.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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UPDATE: Power Outage on Saturday February 14th at Keele Campus affecting Multiple Computing Systems. http://computing.yorku.ca/2015/02/power-outage-on-keele-campus-affecting-systems-saturday-february-14th-since-730am/ http://computing.yorku.ca/2015/02/power-outage-on-keele-campus-affecting-systems-saturday-february-14th-since-730am/#comments Sat, 14 Feb 2015 23:55:21 +0000 http://computing.yorku.ca/?p=13149 Updated Sunday February 15th, 11:00am.

Over the course of the afternoon on Saturday February 14th until approximately midnight, all but a handful of non-critical systems were brought back to normal operation.

This morning (Sunday February 15th), UIT responded to some reports of troubles with Grad buildings resnet, and we believe that has now been stabilized.

Although UIT is monitoring for issues, we have concluded the emergency recovery effort. Some known non-critical issues are being left for further response Tuesday morning.

Please direct any questions or concerns to UIT Client Services - email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

********************************************

**** PLEASE DISTRIBUTE WIDELY ****

As of 8:00pm Saturday February 14th, UIT is still working to continue
restoring services.

The following services have been restored:
York Website
AirYorkPLUS
Moodle
Passport York (authentication service)
Mymail/LotusNotes/Gmail
YUcard
YUlink
my.yorku.ca
HRSS
DataWarehouse
eReports
SmartCall
Advance
Maximo
Metasys (CSBO)
FAS/Labs/WebFAS
PaperCut/Webprint

 

--

UIT Announce

On Sat, 14 Feb 2015, UIT Announce wrote:

>
> **** PLEASE DISTRIBUTE WIDELY ****
>
> After a power failure on Keele Campus this morning Saturday February 14th
> at 7:30am many systems were unavailable.
>
> Systems are now recovering and work continues to restore full power to
> Keele Campus and all affected online services.
>
> --
>
> UIT Announce
>
>

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New Free AntiVirus Software for York Community! http://computing.yorku.ca/2015/02/new-free-antivirus-software-for-york-community/ http://computing.yorku.ca/2015/02/new-free-antivirus-software-for-york-community/#comments Fri, 13 Feb 2015 21:27:09 +0000 http://computing.yorku.ca/?p=13140 antivirus bugDescription

Trend Micro Internet Security 2015 (Windows) and Trend Micro Antivirus for Mac 2015 is available at no cost to current York University faculty, staff and registered students during the academic year 2014-2015.

Clients are required to sign in with their Passport York credentials in order to download the appropriate packages for the OS platforms. Clients must also register with their York email address.

How do I get it?

How do I get help?

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AirYorkPLUS Connection Issues: Tuesday February 10th, 6:00pm. http://computing.yorku.ca/2015/02/airyorkplus-connection-issues-tuesday-february-10th-600pm/ http://computing.yorku.ca/2015/02/airyorkplus-connection-issues-tuesday-february-10th-600pm/#comments Tue, 10 Feb 2015 23:48:52 +0000 http://computing.yorku.ca/?p=13130 **** PLEASE DISTRIBUTE WIDELY ****

Keele and Glendon campus users are experiencing issues with AirYork PLUS
authentication. UIT Network Operations is investigating.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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Passport York Service Outage: Wednesday February 11th, 6:00am-7:00am. http://computing.yorku.ca/2015/02/passport-york-service-outage-wednesday-february-11th-600am-700am/ http://computing.yorku.ca/2015/02/passport-york-service-outage-wednesday-february-11th-600am-700am/#comments Thu, 05 Feb 2015 20:18:28 +0000 http://computing.yorku.ca/?p=13119 **** PLEASE DISTRIBUTE WIDELY ****

On Wednesday February 11th between 6:00am and 7:00am, all Passport
York-authenticated applications will be unavailable while system
maintenance is performed.

Services which will be unavailable during this time include:
YU Link, Student Portal, all Student Record Services and Applications
(SIS) - REM,STAC, etc., Manage My Services, Atlas Updater, CEO-Deux,
GEO-Deux, Door Access, Class Lists, eReports, EVote, Go-Card, Parking
Services, off-campus access to software available from UIT, etc..

--
Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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Enterprise Wide Network Services Slowdown on Thursday February 5th, 12:00pm-1:15pm. http://computing.yorku.ca/2015/02/enterprise-wide-network-services-slowdown-on-thursday-february-5th-1200pm-115pm/ http://computing.yorku.ca/2015/02/enterprise-wide-network-services-slowdown-on-thursday-february-5th-1200pm-115pm/#comments Thu, 05 Feb 2015 19:12:21 +0000 http://computing.yorku.ca/?p=13109 On Thursday February 5th, between 12:00pm-1:15pm, York's network services utilization was peaking at 100%. There were noticeable network slowdowns and connection loss to servers.

While the service impact has been resolved, UIT continues to investigate root cause and take additional mitigation steps.

UIT regrets the inconvenience.

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***RESOLVED***Listserv Currently Unavailable – Thursday January 22nd, 1:35pm http://computing.yorku.ca/2015/01/listserv-currently-unavailable-thursday-january-22nd-135pm/ http://computing.yorku.ca/2015/01/listserv-currently-unavailable-thursday-january-22nd-135pm/#comments Thu, 22 Jan 2015 18:38:05 +0000 http://computing.yorku.ca/?p=13033 Listserv is currently unavailable.  UIT is investigating.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

 

 

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Passport York Service Outage: Wednesday January 14th, 6:45am-7:00am. http://computing.yorku.ca/2015/01/passport-york-service-outage-wednesday-january-14th-645am-700am/ http://computing.yorku.ca/2015/01/passport-york-service-outage-wednesday-january-14th-645am-700am/#comments Mon, 12 Jan 2015 14:55:45 +0000 http://computing.yorku.ca/?p=12948 UIT Network Operations will be using Passport York's fixed maintenance
window:

http://computing.yorku.ca/faculty-staff/passwords-passport-york-access/passport-york-maintenance/

to perform maintenance on the network access port for the server. There
will be a brief interruption in service during this 15 minute time period.

Thank you for your patience and understanding.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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IT and Network Service Outages: Saturday December 27th – Friday January 2nd. http://computing.yorku.ca/2014/12/it-and-network-service-outages-saturday-december-27th-friday-january-2nd/ http://computing.yorku.ca/2014/12/it-and-network-service-outages-saturday-december-27th-friday-january-2nd/#comments Mon, 15 Dec 2014 19:42:26 +0000 http://computing.yorku.ca/?p=12730 ****  PLEASE DISTRIBUTE WIDELY ****

Over the holiday break, UIT will be performing various system maintenance
and upgrade tasks that will involve some service outages, summarized
below.

Saturday December 27th
9:00am-6:00pm: MOODLE will be upgraded and unavailable during this time.

Monday December 29th
7:30am-8:00am: Some data centre network equipment will be replaced; this
may result in a brief interruption to Passport York.

Monday December 29th, Tuesday December 30th and Friday January 2nd:
8:30am-4:30pm: York WiFi services (AirYork/AirYorkPLUS/EduRoam) and
building networks will undergo maintenance tasks resulting in service
outages to individual buildings of up to 2hrs per building and 1hr
campus-wide. (EXCLUDING: Scott Library and West Office Building - services
in these buildings will not be impacted).

Tuesday December 30th:
8:30am to 4:30pm, ResNet maintenance will result in outages to ResNet
(including WiFi service in Residence buildings) up to 1hr per building
during this window.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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*** LASHZONE SPAM ALERT *** http://computing.yorku.ca/2014/10/lashzone-spam-alert/ http://computing.yorku.ca/2014/10/lashzone-spam-alert/#comments Fri, 31 Oct 2014 17:43:08 +0000 http://computing.yorku.ca/?p=12503 Beware of spam from "lashzone". The sending address is forged and there is no such email account at York. The services advertised by this spam violate York University Senate Policy. Ignore and delete it.

You can view this spam message at:

http://infosec.news.yorku.ca/2014/10/lashzone-spam-alert/

 

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