Computing @ York http://computing.yorku.ca Fri, 19 Dec 2014 18:01:13 +0000 en-US hourly 1 http://wordpress.org/?v=4.0.1 IT and Network Service Outages: Saturday December 27th – Friday January 2nd. http://computing.yorku.ca/2014/12/it-and-network-service-outages-saturday-december-27th-friday-january-2nd/ http://computing.yorku.ca/2014/12/it-and-network-service-outages-saturday-december-27th-friday-january-2nd/#comments Mon, 15 Dec 2014 19:42:26 +0000 http://computing.yorku.ca/?p=12730 ****  PLEASE DISTRIBUTE WIDELY ****

Over the holiday break, UIT will be performing various system maintenance
and upgrade tasks that will involve some service outages, summarized
below.

Saturday December 27th
9:00am-6:00pm: MOODLE will be upgraded and unavailable during this time.

Monday December 29th
7:30am-8:00am: Some data centre network equipment will be replaced; this
may result in a brief interruption to Passport York.

Monday December 29th, Tuesday December 30th and Friday January 2nd:
8:30am-4:30pm: York WiFi services (AirYork/AirYorkPLUS/EduRoam) and
building networks will undergo maintenance tasks resulting in service
outages to individual buildings of up to 2hrs per building and 1hr
campus-wide. (EXCLUDING: Scott Library and West Office Building - services
in these buildings will not be impacted).

Tuesday December 30th:
8:30am to 4:30pm, ResNet maintenance will result in outages to ResNet
(including WiFi service in Residence buildings) up to 1hr per building
during this window.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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*** LASHZONE SPAM ALERT *** http://computing.yorku.ca/2014/10/lashzone-spam-alert/ http://computing.yorku.ca/2014/10/lashzone-spam-alert/#comments Fri, 31 Oct 2014 17:43:08 +0000 http://computing.yorku.ca/?p=12503 Beware of spam from "lashzone". The sending address is forged and there is no such email account at York. The services advertised by this spam violate York University Senate Policy. Ignore and delete it.

You can view this spam message at:

http://infosec.news.yorku.ca/2014/10/lashzone-spam-alert/

 

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Wireless Service Outage at Keele Campus & Remote Sites – Friday October 31st, 6:00am-8:00am – posted on October 30th http://computing.yorku.ca/2014/10/wireless-service-outage-at-keele-campus-remote-sites-friday-october-31st-600am-800am-posted-on-30th-october/ http://computing.yorku.ca/2014/10/wireless-service-outage-at-keele-campus-remote-sites-friday-october-31st-600am-800am-posted-on-30th-october/#comments Thu, 30 Oct 2014 13:06:38 +0000 http://computing.yorku.ca/?p=12496 There will be a complete wireless service outage at Keele Campus & all
Remote Sites (but not Glendon campus) on Friday October 31st, from
6:00am-8:00am.

Network Operations is implementing infrastructure upgrades that will
impact all wireless services, including AirYork, AirYorkPLUS, WiFi Info,
and Eduroam York services.

This will also impact Seneca College services in the TEL building.

This does include WiFi service in residences on the Keele campus.

This outage will not affect Glendon campus in any way.

Thanks for your patience and understanding.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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EREPORTS OUTAGE – Thursday October 16th, 7:00am-8:15am http://computing.yorku.ca/2014/10/ereports-outage-thursday-october-16th-700am-815am/ http://computing.yorku.ca/2014/10/ereports-outage-thursday-october-16th-700am-815am/#comments Tue, 14 Oct 2014 19:34:12 +0000 http://computing.yorku.ca/?p=12469 *** PLEASE DISTRIBUTE WIDELY ***

Please be advised that eReports will be unavailable on Thursday October
16th, 7:00am-8:15am for scheduled server maintenance.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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Central WordPress Outage: Tuesday October 7th, 5:00am-6:00am – Posted on October 6th http://computing.yorku.ca/2014/10/central-wordpress-outage-tuesday-october-7th-500am-600am-posted-on-october-6th/ http://computing.yorku.ca/2014/10/central-wordpress-outage-tuesday-october-7th-500am-600am-posted-on-october-6th/#comments Mon, 06 Oct 2014 14:11:47 +0000 http://computing.yorku.ca/?p=12438 UIT will be upgrading the Central WordPress Service to Version 4.0 on
Tuesday October 7th, from 5:00am-6:00am.

The Service will be unavailable during this time.

The changes will be minimal to the end user. Most changes are visual,
especially in the Media manager. Full changelog can be found here:

http://codex.wordpress.org/Version_4.0

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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Student Refund Application Service Outage: Tuesday September 30th, 8:00am-9:00am. http://computing.yorku.ca/2014/09/student-refund-application-service-outage-tuesday-september-30th-800am-900am/ http://computing.yorku.ca/2014/09/student-refund-application-service-outage-tuesday-september-30th-800am-900am/#comments Mon, 29 Sep 2014 13:47:05 +0000 http://computing.yorku.ca/?p=12411 The Student Refund Application Service will be unavailable on Tuesday
September 30th, from 8:00am-9:00am for database upgrades.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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Finance System Outage: Tuesday September 23rd, 5:00pm-6:30pm – posted on September 22nd. http://computing.yorku.ca/2014/09/finance-system-outage-tuesday-september-23rd-500pm-630pm-posted-on-september-22nd/ http://computing.yorku.ca/2014/09/finance-system-outage-tuesday-september-23rd-500pm-630pm-posted-on-september-22nd/#comments Mon, 22 Sep 2014 14:03:59 +0000 http://computing.yorku.ca/?p=12380 The Finance system will not be available between 5:00pm-6:30pm on Tuesday
September 23rd to allow for scheduled maintenance.  This will impact on
processing transactions in SmartBuy, and you will not be able to upload
your forecast and/or budget.  Access to eReports will not be impacted.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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RESOLVED-**UPDATE**. Internet Access to Google Sites Problem: Wednesday September 17th http://computing.yorku.ca/2014/09/ongoing-internet-access-to-google-sites-problem-wednesday-september-17th/ http://computing.yorku.ca/2014/09/ongoing-internet-access-to-google-sites-problem-wednesday-september-17th/#comments Wed, 17 Sep 2014 16:39:16 +0000 http://computing.yorku.ca/?p=12367 The problem was identified as inside the Google network duration from
11:45-12:50pm.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

---------- Forwarded message ----------
Date: Wed, 17 Sep 2014 13:27:55 -0400 (EDT)
From: UIT Announce <uitann@yorku.ca>
To: it_support@yorku.ca
Subject: RESOLVED. Internet Access to Google Sites Problem: Wednesday September
17th. RESOLVED.

The issue appears to be resolved...but we are awaiting confirmation from our
upstream service provider.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

UIT Network Operations has become aware of a problem with access to Google
sites.  The problem has been recognized by our upstream service provider
and they are working on a solution. Updates will be posted as more
information becomes available.

There may be other internet sites affected by this problem and the scope
is not clear at this point.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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***RESOLVED***Mymail – Intermittent Unavailability-Wednesday September 10t http://computing.yorku.ca/2014/09/mymail-intermittent-unavailability-wednesday-september-10th-300pm/ http://computing.yorku.ca/2014/09/mymail-intermittent-unavailability-wednesday-september-10th-300pm/#comments Wed, 10 Sep 2014 19:36:37 +0000 http://computing.yorku.ca/?p=12318 Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

****PLEASE DISTRIBUTE WIDELY****

We are currently experiencing intermittent unavailability with Mymail.  UIT is investigating.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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ONGOING Classic SIS Applications Service Issues-Friday September 12th, 9:40am – Posted September 12th http://computing.yorku.ca/2014/09/classic-sis-applications-service-outage-tuesday-september-9th/ http://computing.yorku.ca/2014/09/classic-sis-applications-service-outage-tuesday-september-9th/#comments Tue, 09 Sep 2014 18:57:54 +0000 http://computing.yorku.ca/?p=12310 There are ongoing sporadic issues with launching classic SIS applications
for select users.  UIT is investigating.

We apologize for any inconvenience.

Please contact Client Services if you still have issues connecting.
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

 

 

 

There have been sporadic issues with launching classic SIS applications
since noon today.  UIT is aware of the ongoing issues and continues to
investigate.

An update will be sent once resolved.

Please direct any questions or concerns to UIT Client Services -
email: ithelp@yorku.ca or visit http://ithelp.yorku.ca

UIT Announce

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