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How To Connect Securely

NOTE: The Junos Pulse VPN client is the preferred method of accessing the SSLVPN service.

Description

Secure Remote Access uses VPN (Virtual Private Network) technology to create a more secure link between your computer and the York University network. This makes it harder for someone to intercept the data travelling between your computer and the York Network.

Because Secure Remote Access is required for accessing many services from off campus, you must first connect through the VPN and then follow the normal process for logging in to the service of your choice.

Even if you are connecting on campus, to AirYork or AirYorkPLUS, we recommend that you connect to the VPN thereafter.

How do I get it?

If secure remote access is required by a service you are accessing from off campus, you may be redirected to connect through the VPN (Passport York credentials are required) on your way to log in to that service. After VPN has connected a secure link is created between your computer and the York Network. If you have problems logging in, then have your Passport York password changed from Manage My Services.

  • VPN link: https://vpngateway.yorku.ca/vpnyork

How do I get it?

NOTE: The Junos Pulse download and setup steps are done only ONCE.

Download, install and configure an appropriate client as per table below:

Operating System Where to Get the Junos Pulse Client
Windows 8.x, 7, Vista, XP Junos Pulse Installer (64 Bit)
Junos Pulse Installer (32 Bit)
Installation Instructions for Junos Pulse 32 Bit / 64 Bit
How to determine if your Windows is 32 bit or 64 bit.

Mac OS 10.7.4x
Mac OS 10.8x
Mac OS 10.9x

Junos Pulse Installer (Mac)
Installation Instructions for Mac

Mac 10.6 and below

No Support

Linux

There is no Junos Pulse support for Linux operating systems. Installation instructions for Network Connect via a browser. See the support pages for Linux in this regard.

Chromebook

No Support

iPAD/iPhone Junos Pulse Client available from the AppleStore
Installation Instructions for iOS Devices
BlackBerry / PlayBook Junos Pulse Client available from the BlackBerry App World
The version of the Pulse client which is presently available for Blackberry (version 4.1.0.30071) does not support BB OS 10.
Windows Phone / Tablet Junos Pulse Installer for Windows Mobile 5.0 Smartphone/6.0 Standard
Junos Pulse Installer Windows Mobile 5.0 PocketPC/6.0 Classic/6.0 Professional
Android Phone / Tablet Junos Pulse Client available from the Google Play Store
Installation Instructions for Android Devices

How do I get help?

Updated on April 23rd, 2014.